1535 - What?!

Some good posts popped up on Not Always Right -

Tech support | WI, USA
(A customer is calling in with internet problems.)

Me: “Let me reset some of your equipment. It works best if your modem is off. Can you flip off the power switch for me?”

Customer: “Is something supposed to change when I do that?”

Me: “The LED’s on the front of the modem should go dark.”

Customer: “They’re still on. I’ve been giving it the middle finger for 30 seconds now, and the lights are still on.”


Retail | USA
(I’m standing at my register. A customer walks up while talking on her cell phone. I smile at her and start ringing up her order.)

Me: “Would you like a box?”

(The customer is still talking on cell phone and doesn’t answer. I start packing her order in a box anyway.)

Me: “That’ll be [total].”

(She hands me a check, but is still talking on her cell phone. I put it through the check printer for her.)

Me: “Okay, I just need to write your phone number on the check.”

Customer: *dead pan, and still on her phone* “I don’t have one.”

*extended pause*

Me: “Okay, I’ll just put ‘unlisted’.”


Restaurant | FL, USA
(I’m taking a to-go order over the phone. The customer is ordering a couple of well done steaks.)

Customer: “Okay. On those steaks, I want them to be cut through all the way to the bone on both sides. I want to make sure that they are cooked all the way through. There can’t be any pink.”

Me: “Okay.”

Customer: “Make sure they do that. They didn’t do that last time.”

Me: “Okay, I will tell them.”

Customer: “The reason I need them cut like that is to make sure they’re cooked all the way through. My doctor told me not to eat red meat.”

I totally understand the last one.