4884 - YouTube to the rescue

My mother-in-law had a problem with her condo garage door opener. She called the maintenance number for the condo association. "Call back, he's not here." So she called back. "He's not here." 'When can I get him to call me?' They hung up on her.

So she called my son who went over there and changed the battery on her remote. But things still didn't work. I went over there. We tried to reprogram the remote. We followed the directions on the back of the opener. But no, it still wouldn't work.

I took the number for the condo association thinking I'll call them the next day. But that night I did a little research. I watched a few youtube videos and one thing caught my attention; one guy said the first thing you have to do is have the garage door 'down'. We had it 'up' when we were playing with it.

The next day I thought I'd call the helpline for the opener. Got a nice guy that had several suggestions that sounded like they might work. I mentioned the door down theory I saw on Youtube. He'd never heard of that. He emailed me stuff to try.

So I went over to my MIL's yesterday. I think, before I reset everything back to factory I'm going to try the door down theory. I do what I had tried the day before but with the door down. FIXED! New code entered. Door now works! Yeah Youtube!

So I think what happened was her remote's battery went dead. We put in a new battery. Then it needed to be reprogrammed. But the door needed to be down.



Thank goodness I didn't have to deal with the HOA.